About the Team 

We are the DevOps team responsible for operating the ASUS xHIS (Healthcare Information System SaaS) platform. We manage both the Azure-hosted Rancher platform and on-prem Kubernetes clusters deployed across multiple hospitals — giving you exposure to both cloud-native architecture and on-prem environments, with real technical breadth and depth. 
We believe in an “automation-first, documentation-first, AI-augmented” working culture. We welcome people who keep learning and are willing to write down what they learn to share with the team.

What You’ll Do

1. Cloud & Cluster Operations
   • Manage the full lifecycle of Azure AKS, Rancher Server, and on-prem RKE2 clusters — including annual LTS upgrades
   • Handle day-to-day Kubernetes operations: workload troubleshooting, resource tuning, RBAC configuration, storage and networking issues
2. CI/CD & Infrastructure Automation
   • Design and maintain release pipelines using Azure DevOps Pipelines (artifact management, multi-environment promotion, service connections)
   • Manage Azure resources with Terraform / Terragrunt (Resource Groups, Key Vault, Storage Accounts, Application Insights)
   • Use Helm to deploy and maintain cluster services (ingress-nginx, cert-manager, Rancher, Loki, etc.)
3. Monitoring, Alerting & Logging
   • Build and tune the Prometheus / Grafana / Loki monitoring and alerting stack
   • Design dashboards, write alert rules, and integrate SMTP and other notification channels
   • Architect cluster audit logging (Rancher API audit, K8s audit policy) with a Fluent Bit → Loki / Azure Blob dual-write design
4. On-prem Deployment Support
   • Support on-prem K8s cluster deployment and environment setup: Ubuntu Server installation, static IP, firewall (UFW), LVM expansion, cgroup rules, TLS certificates, etc.
   • Collaborate with hospital IT on networking, firewall, NTP, NAS, and related setup (most work can be done remotely)
5. Documentation & Knowledge Sharing
   • Write and maintain SOPs and technical documentation (Confluence) so team knowledge compounds over time
   • Integrate AI coding assistants (Claude Code, Cursor, Codex, Copilot, etc.) into daily ops workflows to improve troubleshooting, scripting, IaC authoring, and documentation efficiency

Must-have

We’re open to candidates with 2+ years of relevant experience. Some specialized skills can be picked up through on-job training, but the following are non-negotiable baselines for hitting the ground running:

• 2+ years of experience in DevOps / SRE / Backend / Cloud / Systems Administration
• Solid Linux system administration skills (Ubuntu Server, systemd, networking, disk management, SSH, basic shell scripting)
• Working knowledge of Kubernetes fundamentals (Pod, Deployment, Service, Ingress, ConfigMap, Secret — able to troubleshoot with kubectl)
• Hands-on experience with at least one public cloud (Azure preferred; AWS / GCP experience is transferable)
• Experience with any CI/CD pipeline tool (Azure DevOps, GitHub Actions, GitLab CI, Jenkins, etc.)
• Experience with any monitoring tool (Prometheus, Grafana, Datadog, CloudWatch, etc.)
• Strong Git workflow and technical writing skills
• Self-directed learner with strong troubleshooting instincts (important — you’ll encounter unfamiliar tools)

Nice-to-have

The skills below are a strong plus. If you don’t have them yet, we’ll help you build them through OJT and mentorship:

• Already integrating AI coding assistants (Claude Code, Codex, Cursor, etc.) into daily work (debugging, generating IaC, writing runbooks, automating routine checks)
• Experience using Rancher to manage multiple clusters
• Hands-on with RKE2 / K3s or other self-managed Kubernetes distributions
• Familiarity with Helm Chart authoring and values customization
• Familiarity with Terraform / Terragrunt or other IaC tooling
• Familiarity with Loki / Fluent Bit / EFK or similar log pipelines
• Exposure to on-prem / hybrid cloud deployment, including VM provisioning and network planning
• Hands-on with cert-manager / Let’s Encrypt / ingress-nginx

Working Conditions

On-call Rotation
This role supports core medical systems running in hospital environments, so participation in the team’s on-call rotation is required:

• Team members rotate on a scheduled basis to handle urgent incidents outside business hours
• Triggers are infrequent under normal conditions, but you’ll need to remain reachable by phone and able to log in to investigate within an agreed response time

What You’ll Gain

• Dual-track Cloud + On-prem experience — a stronger résumé profile than pure-cloud or pure-on-prem roles
• End-to-end ownership of cluster lifecycle, from Day 0 design to Day 2 upgrades
• Early hands-on involvement in bringing AI tooling into enterprise operations — a core skill for the next wave of DevOps
• Experience operating a healthcare SaaS platform in production
• A structured OJT and mentorship program to help you fill in the gap